Service Name
Service Description
Subtitle
Cancellation Policy
REGISTRATION 1. STUDIO AND NATIONAL HOLIDAYS – STUDIO BREAK WILL BE NOTIFIED WHEN YOU RECEIVE AN INVOICE FOR EACH SEMESTER. 2. REGISTRATION CAN BE DONE ONLINE BUT ONLY AFTER AN INTRODUCTORY LESSON. FOR GROUP CLASSES, YOUR TUITION WILL BE NON REFUNDABLE TO HOLD THE SPOT. 3. CURRENT STUDENTS HAVE THE PRIORITIES FOR REGISTRATIONS AND RESCHEDULING FOR FUTURE SEMESTERS. 4. YOUR REGISTRATION IS NOT COMPLETE UNTIL WE RECEIVE YOUR REGISTRATION FORM AS WELL AS PAYMENT. ATTENDANCE AND PAYMENT POLICIES 1. POST DATED CHEQUES FOR EVERY MONTH IN THE SEMESTER WILL BE REQUIRED ON THE DUE DATE INDICATED ON YOUR INVOICE. OR YOU MAY ALSO WANT TO PAY IN FULL BY INTERAC EMAIL TRANSFER TO CLAVIER.PIANO@GMAIL.COM WINTER SEMESTER: SEPTEMBER TO DECEMBER (4 CHEQUES) SPRING SEMESTER: JANUARY TO JUNE (6 CHEQUES) SUMMER SEMESTER: JULY TO AUGUST (2 CHEQUES) 2. LATE PAYMENTS AND/OR BOUNCED CHEQUES MAY BE SUBJECT TO A SURCHARGE ADDITIONAL FEE FOR RETURNED CHEQUE- $20, LATE PAYMENTS WILL BE ASSESSED $20 MAKE CHEQUES PAYABLE TO HANA CHUNG 3. ABSOLUTELY NO REFUNDS FOR MISSED OR FORGOTTEN LESSONS. A. MISSED LESSONS WILL BE RESCHEDULED ON TEACHER’S DISCRETION. IF THERE’S UNFORESEEN CIRCUMSTANCES CONTACT ME AS EARLY AS POSSIBLE THEN I’LL PROVIDE A MAKE UP LESSON. HOWEVER, IF YOU SIMPLY PLAN TO MISS ANY LESSONS, YOU WILL STILL BE CHARGED FOR YOU AND/OR YOUR CHILD’S RESERVED LESSON TIME. B. STUDENTS ARE GIVEN THE OPPORTUNITY FOR 4 MAKEUP LESSONS/YEAR. C. IF THE INSTRUCTOR CANCELS A LESSON DUE TO UNFORSEEN/SPECIAL CIRCUMSTANCES, STUDENTS WILL BE RESCHEDULED AT BOTH PARTIES EARLIEST CONVENIENCE OR REIMBURSED FULLY. D. STUDIO HOLIDAYS – DATES WILL BE ANNOUNCED WHEN YOU GET THE INVOICE FOR EACH SEMESTER. E. POST DATED CHEQUES MUST BE PAID BEFORE THE BEGINNING OF EACH SEMESTER TO GUARANTEE YOUR SPOT. MONTHLY PAYMENT AMOUNT IS NOT NEGOTIABLE. 4. ARRIVE ON TIME FOR YOUR LESSON. IF YOU ARRIVE LATE, THE LESSON MUST STILL CONCLUDE AT THE SCHEDULED TIME, TO AVOID INCONVENIENCING OTHER STUDENTS. TERMINATION OF LESSONS- IF A STUDENT AND/OR PARENT SHOULD DECIDE TO TERMINATE LESSONS AT ANY GIVEN TIME DURING THE YEAR, THE STUDIO REQUIRES A ONE FULL CALENDAR MONTH NOTICE. (BY TEXT MESSAGE, EMAIL OR MAIL) REGARDLESS OF WHEN APPROPRIATE NOTICE IS GIVEN SUCH STUDENT/PARENT SHALL BE FINANCIALLY RESPONSIBLE FOR THE FOLLOWING MONTH.
Contact Details
Bassano Terrace, Abbotsford, BC, Canada